Privacy Policy

At Giving Oil, operated by SEO by Yoni FZC, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and what rights you have over your data. By using our website at www.givingoil.com, you agree to the practices described in this document.

This policy applies exclusively to customers located in the United Arab Emirates. Our platform is not intended for use by individuals outside the UAE.

Who we are

Giving Oil is an online marketplace operated by SEO by Yoni FZC, a company registered at Sharjah Publishing City Free Zone, United Arab Emirates. For any privacy-related inquiries, you can contact us at info@givingoil.com.

Information we collect

When you place an order on our platform, we collect the following personal information:

• Full name
• Email address
• Phone number
• Delivery address

This information is collected directly from you at the time of purchase, whether you check out as a guest, create an account, or register during the checkout process.

We do not collect sensitive personal data such as date of birth, financial details, or identification documents. Payment processing is handled either through secure forms on our website or through redirect to a certified third-party payment gateway, which returns you to our site upon completion. We do not store your card details at any point.

How we use your information

We use the personal information you provide for the following purposes:

• To process and fulfill your order
• To share your delivery details with the brand responsible for shipping your product
• To send you order confirmations and updates related to your purchase
• To send you promotional communications and offers from Giving Oil, based on your purchase history
• To respond to inquiries you send us via WhatsApp or email
• To improve our website and understand how visitors interact with it, using Google Analytics

Sharing your information with third parties

Because Giving Oil operates as a marketplace where independent olive oil brands fulfill orders directly to customers, we share your name, phone number, and delivery address with the relevant brand or brands involved in your order. This sharing is strictly limited to what is necessary for your order to be delivered.

We also use the following third-party services that may process your data:

• Google Analytics, to analyze website traffic and user behavior
• Facebook Pixel and Google Tag Manager, for advertising and remarketing purposes
• Payment gateways, to process your transactions securely

We do not sell your personal information to any third party.

Marketing communications

By completing a purchase on our platform, you agree to receive occasional promotional emails from Giving Oil. Every marketing email we send includes an unsubscribe link at the bottom, which you can use at any time to opt out of future communications. Opting out does not affect transactional emails related to your orders.

Cookies and tracking technologies

Our website uses cookies and tracking tools including Facebook Pixel and Google Tag Manager to understand user behavior and deliver relevant advertising. These technologies collect anonymous data about how you interact with our site. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the website.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including compliance with legal and accounting obligations. If you request deletion of your data, we will remove it from our systems within a reasonable timeframe and notify the brands with whom your data was shared so they can do the same, though we cannot guarantee the actions taken by those third parties after the data was shared.

Your rights

You have the right to request access to the personal information we hold about you, to request corrections, or to request deletion of your data. To exercise any of these rights, please contact us at info@givingoil.com. We will respond to your request within a reasonable timeframe.

Minors

Giving Oil is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data through our platform, please contact us at info@givingoil.com and we will take appropriate action.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

Last updated: June 2026