All purchases, payments, order processing, shipping, replacements, refunds, and customer support related to product orders are handled directly by Maknoon FZCO, which acts as the seller and merchant of record.
Giving Oil does not process payments, does not ship products, and does not issue refunds.
For complete and up-to-date information regarding refunds, returns, exchanges, damaged products, and replacement conditions, please review Maknoon’s official Refund Policy: